Shipping policy

Shipping Policy — Glow More

At Glow More, we aim to deliver your beauty and skincare products safely and on time.

1. Delivery Charges

A standard delivery fee of Rs. 200 applies to orders within Pakistan, unless a promotional offer provides free delivery.

2. Delivery Time

Orders are normally delivered within 6–7 working days after order confirmation.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Order Confirmation

After placing an order, our team may contact you by phone or WhatsApp to confirm your order and delivery details.

Orders that cannot be confirmed may be cancelled.

4. Shipping Address

Customers are responsible for providing a complete and accurate:

  • Name
  • Phone number
  • House/Flat number
  • Street/Area
  • City
  • Any necessary delivery instructions

Glow More is not responsible for delays caused by incorrect or incomplete address information.

5. Delivery Attempts

The courier may make multiple delivery attempts. If the customer is unavailable or refuses to receive the parcel, the order may be returned to us.

Any additional shipping cost for resending a returned parcel may be charged to the customer.

6. Delayed Deliveries

Although we aim to deliver within 4–5 working days, occasional delays may occur due to courier issues, weather, holidays, high order volumes, or other unforeseen circumstances.

7. Damaged or Incorrect Orders

Please inspect your package when you receive it.

If you receive a damaged, defective, leaked, or incorrect product, contact Glow More within 24 hours of delivery and provide clear photos/videos of the package and product.

We will review the issue and, where applicable, arrange a replacement or other appropriate resolution.

8. International Shipping

Currently, Glow More ships within Pakistan only. International shipping is not available unless specifically stated on the website.

9. Contact

For shipping-related questions, please contact us through the contact details provided on our website.

Glow More — Radiant Skin, Brighter You.